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Solutions Consultant II

New York, New York

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Description

  • Independently leads small to mid-size client projects with clients at multiple Tiers.
  • Proactively engages with customers (internal and external) to understand objectives and issues.
  • Learns and applies solutions engineering concepts, practices and methods to work alongside commercial teams in closing new deals.
  • Leads clients through scoping, requirements definition and execution of projects.
  • Applies deep organizational knowledge to expedite resolution of issues by coordinating across functions.
  • Monitors campaigns and/or monetization and offers performance improvement recommendations.
  • Helps refine trading best practices and spreading them within AppNexus and our clients.
  • Trains customers/clients on new features. Designs custom training for our strategic clients. Can adapt the way a concept is articulated depending on the audience.
  • May act as Product Services Lead for the rollout of new products or features in alpha or beta, being the liaison between Product and our client.
  • Understands AppNexus product, the architecture of our API and DBs, our service offerings, and strengths and weaknesses of all of the above.
  • Basic knowledge of JS. Able to do advanced troubleshooting on web pages.

Qualifications

  • 4-6 years of work experience
  • Passionate about working in a fast-paced and dynamic environment
  • Excellent troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally
  • Outstanding communication, presentation and organizational skills; process-oriented, yet entrepreneurial
  • Proficiency with data analysis and manipulation in Excel and a demonstrable passion for learning new technologies including digital media buying, MySQL, APIs or Python
Job ID 1938777 Date posted 08/10/2019
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