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Client Operations Manager

New York, New York

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Description

The Client Operations Manager leads a team of analysts and specialists who use their expertise to drive customer success on the AppNexus Digital Platform. This role is responsible for building a growing team, establishing and implementing operational and scalable services, coordinating and managing our contracts and vendor partnerships, ensuring customer success, and partnering cross-functionally to develop strategies that drive long-term scalability for the company.

Qualifications

• 5-10 years of work experience
• Outstanding troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally
• Outstanding communication, presentation, and stakeholder management skills
• Demonstrable passion for learning new technologies
• Versatile, with excellent organizational skills; process-oriented, yet entrepreneurial
• Experience with online media buying and selling, advertising technology solutions, and ad network business models is a plus
• Experience in Internet technologies such as HTML, SQL, JavaScript, PHP, web servers a plus
• Proven ability to motivate and lead large teams
• Thought leadership on hiring best practices and developing talent.
Job ID 1961868 Date posted 11/23/2019
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